Allow 1-3 extra business day for processing before dispatch. Orders are not shipped or delivered on weekends or public holidays.

All parcels will be in standard satchel via Australia Post. All orders are not shipped or delivered on weekends or holidays. If you require us to send express parcel to you please select the Express shipping option at check out.

Any delays caused by AusPost are beyond our control.

• Australia: 2+ business days (allow 2–3 extra days for WA, NT, or rural postcodes)
• New Zealand: 3+ business days
• Rest of the World: 6+ business days

• VIC: 1–2 business days
• Interstate (AU): 1–3 business days
• New Zealand: 2–5 business days
• USA: 3–6 business days

For more information on delivery times from AusPost, please click here.

Same-day dispatch cannot be guaranteed during sale or special promotion periods. Please allow up to 5 business days for dispatch. Any delays caused by AusPost are beyond our control.

Every order is sent with a registered tracking number via Australia Post. If you do not receive your order within the time specified, please contact us to track your parcel.

Vow Studio ensures that the collection, use, storage and disclosure of personal information received by us is held in accordance with the Australian Privacy Act.

We strongly recommend using a secure delivery address, such as your workplace, to ensure safe receipt of your order.

Signature on delivery is available at no extra cost. We highly recommend selecting this option at checkout.

If you choose Authority to Leave shipping option at checkout, you are authorising our courier to leave the parcel at the specified address without a signature.

This means you are confirming that the address and surrounding area are secure, and accepting full responsibility if the parcel is lost or stolen after delivery.

Please note: Vow Studio cannot be held liable for parcels lost or stolen after delivery has been confirmed by the courier (with photo proof).

If you purchased Package Protection at checkout, this covers loss or damage during transit only — not after the parcel has been successfully delivered.

• Expected shipping dates are listed on each pre-order product page
• You’ll be contacted immediately if there are any issues or delays
• The same returns policy applies to pre-orders as all other orders

• Import costs, such as VAT, duties, import taxes, tariffs and clearing fees upon receiving your goods are the responsibility of the customer. Please keep this in mind when purchasing from us and ensure that these charges are factored into your overall product spend.
• Any local government import costs and duties incurred are the responsibility of the recipient. Please understand that this is not within our control and we cannot pre pay these taxes. We advise contacting your local customs office to find out if/and how much these taxes may be.
• If you choose to refuse a shipment or a parcel is returned to sender, Vow Studio Pty Ltd reserves the right to charge a fee to cover the costs incurred of shipping, handling and merchant fees associated.

Estimated duties: 16% base US apparel duty + 30–50% origin tariff. Collected by US Customs upon delivery.

Products are shipped from Australia and manufactured in China.

Your local government will generally apply VAT upon arrival. This varies per country (average 22%). Check your local regulations before ordering.

• Return shipping costs are the customer’s responsibility unless Checkout+ was added at checkout
• Checkout+ includes free international return labels and package protection during transit
• Available for orders from AU, US, New Zealand, and Canada only
• Duties and taxes are not refundable and are not covered under Checkout+
• The Checkout+ fee itself is non-refundable