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Order & Shipping Policy | Vow Studio


FREE shipping for all orders over $50AUD.

Flat rate of $5AUD for orders under $50AUD.

Flat rate Express shipping of $20AUD available via Au post.  


FREE shipping for all orders over $300AUD.

Flat rate of $30AUD for orders under $300AUD.


All parcels will be in standard satchel via Australia Post and Sendle. All orders are not shipped or delivered on weekends or holidays. If you require us to send express parcel to you please select the Express shipping option at check out (AU&NZ only).

Standard Delivery Time  (please allow us 1 day extra to process your order)

Australia - 2 or more business days (please allow an additional 2-3 business days for WA, NT or rural postcodes)
New Zealand - 3 or more business days
Rest of the World - 6 or more business days

Express Delivery Time (please allow us 1 day extra to process your order)

VIC - 1-2 business days
Interstate - 1-3 business days
New Zealand - 2-5 business days
(For more information on delivery times from Au Post, please click here)

Vow Studio does not have any control or influence on any customs duties or import tax charged when your order reaches its destination country. These additional charges will be the responsibility of the customer placing the order.

* unfortunately, we cannot guarantee same day dispatch during sale / special promotion periods.


Pre-ordering allows the customer to order an item through our website in advance of the product's delivery date. If an item is available for pre-order it will state on the product details page that it is available for pre-order including an approximate delivery date.

If there are any issues or delay on deliveries the customer will be contacted immediately. The returns policy for pre-orders is the same as for all other orders.


All pricing is in Australian dollars (AUD). Prices may be subject to change at any time and prices you see online may vary from the prices you see in-store.


Vow Studio ensures that the collection, use, storage and disclosure of personal information received by us is held in accordance with the Australian Privacy Act.


All orders will be sent via Australia Post or Sendle with a registered tracking number. If you do not receive your order within the time specified, please contact us to track your parcel.