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Terms of Service | Vow Studio

PRE-ORDERS

Pre-ordering allows the customer to order an item through our website in advance of the product's delivery date. If an item is available for pre-order it will state on the product details page that it is available for pre-order including an approximate delivery date.

If there are any issues or delay on deliveries the customer will be contacted immediately. The returns policy for pre-orders is the same as for all other orders.

PRICING

All pricing is in Australian dollars (AUD). Prices may be subject to change at any time and prices you see online may vary from the prices you see in-store.

PRIVACY

Vow Studio ensures that the collection, use, storage and disclosure of personal information received by us is held in accordance with the Australian Privacy Act.

ORDER TRACKING

All orders will be sent via Australia Post or Sendle with a registered tracking number. If you do not receive your order within the time specified, please contact us to track your parcel.

If you need help with sizing and fitting, just shoot us your measurements (Bust, Waist, Hips) and the style you're eyeing. We’d love to give you some size advice from a designer's perspective.

Simply contact us via the form below, or press the Chat button in the corner. We usually reply within 24 hours, so keep an eye on your inbox (and check your spam folder too, just in case)!